Key Responsibilities :
• Deliver projects end to end — plan, schedule, and drive IT and business-process projects (e.g. POS, ERP,
inventory/merchandising, store systems, digital/e-commerce, data & reporting) from kick-off through go-live.
• Manage scope, schedule, and resources — set realistic timelines, prioritise tasks, track progress against plan, and escalate risks early.
• Partner cross-functionally with IT, Store Development, Operations, Merchandising, and Finance to gather requirements and translate business needs into practical solutions.
• Coordinate vendors and testing — work with external vendors and system integrators, run user acceptance testing (UAT), and manage go-live readiness and handover.
• Maintain project documentation — project plans, issue and risk logs, change requests, status reports, and postimplementation notes.
• Communicate clearly — report progress, risks, and decisions to stakeholders and management in a way that non-technical audiences understand.
• Ensure compliance with MUJI Group policies, IT governance, and data-security and privacy standards.
• Support other business development and process improvement initiatives as assigned.
Qualifications
• Bachelor's degree in IT, Computer Engineering, Information Systems, or a related field.
• 2–5 years of experience in IT project delivery, project coordination, or business analysis. Experience in a retail or multi-store
environment is an advantage.
• Hands-on experience across the delivery cycle — requirements, testing (SIT/UAT), go-live, and post-launch support.
• Working knowledge of Agile and/or Waterfall delivery approaches.
• Familiarity with business systems (POS, ERP, inventory/merchandising, e-commerce) and project management tools (Jira, MS
Project, or similar) is a plus.
• Strong analytical, logical, and systematic problem-solving skills.
• Good communication and stakeholder-management skills — able to work effectively with teams at all levels.
• Proven ability to plan and deliver projects within agreed timelines.
• Good command of English, both written and spoken (Thai an advantage).
• Proficient in MS Office (Word, Excel & PowerPoint).